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Lenovo
7339
User Manual
Lenovo 7339 User Manual
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Chapter 6. Recovery information. . .
63
Creating and using recovery media
. . . . . .
63
Creating recovery media . . . . . . . . .
63
Using recovery media . . . . . . . . . .
64
Performing backup and recovery operations . . .
64
Performing a backup operation . . . . . .
64
Performing a recovery operation . . . . . .
65
Using the Rescue and Recovery workspace . . .
65
Creating and using a rescue medium . . . . . .
66
Creating a rescue medium . . . . . . . .
66
Using a rescue medium . . . . . . . . .
67
Reinstalling preinstalled applications and device
drivers . . . . . . . . . . . . . . . . . .
67
Reinstalling software programs . . . . . . . .
68
Reinstalling device drivers . . . . . . . . . .
69
Solving recovery problems . . . . . . . . . .
69
Chapter 7. Using the Setup Utility
program . . . . . . . . . . . . . . . .
71
Starting the Setup Utility program . . . . . . .
71
Viewing and changing settings . . . . . . . .
71
Using passwords. . . . . . . . . . . . . .
71
Password considerations . . . . . . . . .
72
Power-On Password
. . . . . . . . . .
72
Administrator Password . . . . . . . . .
72
Hard Disk Password. . . . . . . . . . .
72
Setting, changing, and deleting a password .
72
Erasing lost or forgotten passwords (clearing
CMOS) . . . . . . . . . . . . . . . .
73
Enabling or disabling a device
. . . . . . . .
73
Selecting a startup device . . . . . . . . . .
74
Selecting a temporary startup device . . . .
74
Selecting or changing the startup device
sequence . . . . . . . . . . . . . . .
74
Enabling ErP compliance mode . . . . . . . .
74
Exiting the Setup Utility program
. . . . . . .
75
Chapter 8. Updating system
programs . . . . . . . . . . . . . . .
77
Using system programs . . . . . . . . . . .
77
Updating (flashing) the BIOS from a disc . . . .
77
Updating (flashing) the BIOS from your operating
system . . . . . . . . . . . . . . . . . .
78
Recovering from a POST/BIOS update failure . .
78
Chapter 9. Preventing problems . . .
81
Keeping your computer current . . . . . . . .
81
Getting the latest device drivers for your
computer . . . . . . . . . . . . . . .
81
Updating your operating system . . . . . .
81
Using System Update . . . . . . . . . .
81
Cleaning and maintenance . . . . . . . . . .
82
Basics . . . . . . . . . . . . . . . .
82
Cleaning your computer . . . . . . . . .
83
Good maintenance practices . . . . . . .
84
Moving your computer
. . . . . . . . . . .
84
Chapter 10. Troubleshooting and
diagnostics . . . . . . . . . . . . . .
87
Basic troubleshooting . . . . . . . . . . . .
87
Troubleshooting procedure . . . . . . . . . .
88
Troubleshooting . . . . . . . . . . . . . .
88
Audio problems . . . . . . . . . . . .
89
CD problems . . . . . . . . . . . . .
90
DVD problems . . . . . . . . . . . . .
91
Intermittent problems . . . . . . . . . .
93
Keyboard, mouse, or pointing device
problems . . . . . . . . . . . . . . .
93
Monitor problems. . . . . . . . . . . .
95
Networking problems . . . . . . . . . .
96
Option problems . . . . . . . . . . . .
99
Performance and lockup problems . . . . .
100
Printer problems . . . . . . . . . . . .
102
Serial port problems. . . . . . . . . . .
103
Software problems . . . . . . . . . . .
103
USB problems . . . . . . . . . . . . .
104
Diagnostic programs . . . . . . . . . . . .
104
Lenovo ThinkVantage Toolbox . . . . . . .
105
PC-Doctor for DOS . . . . . . . . . . .
105
Chapter 11. Getting information,
help, and service . . . . . . . . . .
107
Information resources . . . . . . . . . . . .
107
Lenovo ThinkVantage Tools . . . . . . . .
107
Lenovo Welcome . . . . . . . . . . . .
107
Help and Support. . . . . . . . . . . .
107
Safety and Warranty. . . . . . . . . . .
107
Lenovo Web site (http://www.lenovo.com) . .
107
Lenovo Support Web site. . . . . . . . .
108
Help and service . . . . . . . . . . . . . .
108
Using the documentation and diagnostic
programs . . . . . . . . . . . . . . .
108
Calling for service. . . . . . . . . . . .
108
Using other services
. . . . . . . . . .
109
Purchasing additional services
. . . . . .
109
Appendix A. Notices . . . . . . . .
111
Trademarks . . . . . . . . . . . . . . . .
112
Appendix B. Regulatory
information . . . . . . . . . . . . .
113
Export classification notice . . . . . . . . . .
113
Television output notice . . . . . . . . . . .
113
ii
ThinkCentre User Guide
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