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Lenovo
3396BUU
User Manual
Lenovo 3396BUU User Manual
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Solving recovery problems . . . . . . . .
42
Recovery information for the Windows 8 operating
system . . . . . . . . . . . . . . . . . .
43
Chapter 7. Using the Setup Utility
program . . . . . . . . . . . . . . . .
45
Starting the Setup Utility program . . . . . . .
45
Viewing and changing settings . . . . . . . .
45
Using passwords. . . . . . . . . . . . . .
45
Password considerations . . . . . . . . .
45
Power-On Password
. . . . . . . . . .
46
Administrator Password . . . . . . . . .
46
Setting, changing, and deleting a password .
46
Enabling or disabling a device
. . . . . . . .
46
Selecting a startup device . . . . . . . . . .
47
Selecting a temporary startup device . . . .
47
Selecting or changing the startup device
sequence . . . . . . . . . . . . . . .
47
Exiting the Setup Utility program
. . . . . . .
47
Chapter 8. Updating system
programs . . . . . . . . . . . . . . .
49
Using system programs . . . . . . . . . . .
49
Updating (flashing) the BIOS from a disc . . . .
49
Updating (flashing) the BIOS from your operating
system . . . . . . . . . . . . . . . . . .
50
Chapter 9. Preventing problems . . .
51
Keeping your computer current . . . . . . . .
51
Getting the latest device drivers for your
computer . . . . . . . . . . . . . . .
51
Updating your operating system . . . . . .
51
Using System Update . . . . . . . . . .
51
Cleaning and maintenance . . . . . . . . . .
52
Basics . . . . . . . . . . . . . . . .
52
Cleaning your computer . . . . . . . . .
52
Good maintenance practices . . . . . . .
54
Moving your computer
. . . . . . . . . . .
54
Chapter 10. Troubleshooting and
diagnostics . . . . . . . . . . . . . .
57
Basic troubleshooting . . . . . . . . . . . .
57
Troubleshooting procedure . . . . . . . . . .
58
Troubleshooting . . . . . . . . . . . . . .
59
Audio problems . . . . . . . . . . . .
59
CD problems . . . . . . . . . . . . .
61
DVD problems . . . . . . . . . . . . .
62
Intermittent problems . . . . . . . . . .
63
Keyboard, mouse, or pointing device
problems . . . . . . . . . . . . . . .
63
Monitor problems. . . . . . . . . . . .
65
Networking problems . . . . . . . . . .
67
Option problems . . . . . . . . . . . .
69
Performance and lockup problems . . . . .
70
Printer problems . . . . . . . . . . . .
72
Serial port problems. . . . . . . . . . .
72
Software problems . . . . . . . . . . .
72
USB problems . . . . . . . . . . . . .
73
Lenovo Solution Center . . . . . . . . . . .
74
Chapter 11. Getting information, help,
and service . . . . . . . . . . . . . .
75
Information resources . . . . . . . . . . . .
75
Lenovo ThinkVantage Tools . . . . . . . .
75
Lenovo Welcome . . . . . . . . . . . .
75
Help and Support. . . . . . . . . . . .
75
Safety and Warranty. . . . . . . . . . .
75
Lenovo Web site . . . . . . . . . . . .
75
Lenovo Support Web site. . . . . . . . .
76
Help and service . . . . . . . . . . . . . .
76
Using the documentation and diagnostic
programs . . . . . . . . . . . . . . .
76
Calling for service. . . . . . . . . . . .
76
Using other services
. . . . . . . . . .
77
Purchasing additional services
. . . . . .
77
Appendix A. Notices . . . . . . . . . .
79
Trademarks . . . . . . . . . . . . . . . .
80
Appendix B. Regulatory
information . . . . . . . . . . . . . .
81
Export classification notice . . . . . . . . . .
81
Electronic emissions notices . . . . . . . . .
81
Federal Communications Commission
Declaration of Conformity
. . . . . . . .
81
Additional regulatory information
. . . . . . .
83
Appendix C. WEEE and recycling
information . . . . . . . . . . . . . .
85
Important WEEE information . . . . . . . . .
85
Recycling information . . . . . . . . . . . .
85
Recycling information for Brazil . . . . . . . .
86
Battery recycling information for Taiwan . . . . .
86
Battery recycling information for the European
Union . . . . . . . . . . . . . . . . . .
87
Appendix D. Restriction of Hazardous
Substances Directive (RoHS) . . . . .
89
China RoHS. . . . . . . . . . . . . . . .
89
Turkish RoHS . . . . . . . . . . . . . . .
89
Ukraine RoHS . . . . . . . . . . . . . . .
89
India RoHS . . . . . . . . . . . . . . . .
90
ii
ThinkCentre Edge User Guide
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