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Philips 27254 User Manual

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10. Troubleshooting & FAQs
10. Troubleshooting & FAQs
10.1 Troubleshooting
This page deals with problems that can be 
corrected by a user. If the problem still persists 
after you have tried these solutions, contact 
Philips customer service representative.
 Common Problems
No Picture (Power LED not lit)
‡ Make sure the power cord is plugged into 
the power outlet and into the back of the 
monitor. 
‡ First, ensure that the power button on the 
front of the monitor is in the OFF position, 
then press it to the ON position.
No Picture (Power LED is White)
‡ Make sure the computer is turned on. 
‡ Make sure the signal cable is properly 
connected to your computer. 
‡ Make sure the monitor cable has no bent 
pins on the connect side. If yes, repair or 
replace the cable. 
‡ The Energy Saving feature may be activated
Screen says
Attention
Check cable connection
‡ Make sure the monitor cable is properly 
connected to your computer. (Also refer to 
the Quick Start Guide). 
‡ Check to see if the monitor cable has bent 
pins. 
‡ Make sure the computer is turned on. 
AUTO button doesn't function
‡ The auto function is applicable only in 
VGA-Analog mode. If the result is not 
satisfactory, you can do manual adjustments 
via the OSD menu.
 
Note
The Auto Function is not applicable in DVI-
Digital mode as it is not necessary. 
Visible signs of smoNe or sparNs
‡ Do not perform any troubleshooting steps
‡ Disconnect the monitor from mains power 
source immediately for safety
‡ Contact with Philips customer service 
representative immediately.
 Imaging Problems
Image is not centered
‡ Adjust the image position using the “Auto” 
function in OSD Main Controls. 
‡ Adjust the image position using the Phase/
Clock of Setup in OSD Main Controls. It is 
valid only in VGA mode. 
Image vibrates on the screen
‡ Check that the signal cable is properly 
securely connected to the graphics board 
or PC. 
Vertical ÁicNer appears
‡ Adjust the image using the “Auto” function 
in OSD Main Controls.
‡ Eliminate the vertical bars using the Phase/
Clock of Setup in OSD Main Controls. It is 
valid only in VGA mode.
Horizontal ÁicNer appears
‡ Adjust the image using the “Auto” function 
in OSD Main Controls. 
‡ Eliminate the vertical bars using the Phase/
Clock of Setup in OSD Main Controls. It is 
valid only in VGA mode.