Brother HS-5000 User Manual

 CHAPTER 7 TROUBLESHOOTING

7–3

English: HS3 User’s Guide, Chapter 7

✒ Note
Press the buttons gently. Release the two buttons immediately after pressing the

 button and the DATA LED will start to blink.  If it does not, the buttons

were held down for too long and you will need to start the test selection again.

 ❏ Printing a test page

Set the printer to off-line first by pushing the Online Button once.
Make sure that A4 or Letter size paper is loaded in the feeder.
Print a test page by pushing the 

 button while holding down the 

button.

Shift

Test

Clean

❏ Cleaning the print head

If you see some horizontal lines as below,  perform head cleaning.

Set the printer to offline first by pushing the Online Button once.
Push the 

 button while holding down the 

 button.

The printer cleans the surface of the print head.  During cleaning, the 

LED is off.  Print a test page again after the printer returns to the Online state
and check that there are no dots missing.

Test

Shift

Clean