Toshiba A500D/PRO A500DPRO A500D User Manual

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2Troubleshooting Procedures 
 
 
                                                                                                            
Satellite A500D/Satellite A505D/Satellite A507D/Satellite Pro Series Maintenance Manual
50
 
Procedure 1:  HDMI connection check 
Procedure 2:  HDMI set check 
Procedure 1 
HDMI connection check 
The HDMI cable may be damaged or the connections may be loose. Use windows application 
to check device can work fine or not. Perform Check 1: 
Check 1 
Make sure HDMI cable is firmly plugged into both the HDMI set and the HDMI 
port of the computer. If the cable is connected correctly, go to Check 2. 
Check 2 
Make sure the HDMI port is firmly secured to the system board of the computer. 
If the malfunction remains, go to Check 3. 
Check 3 
The HDMI cable may be damaged. Replace with a good cable. If the malfunction 
remains, go to Procedure 2. 
Procedure 2 
HDMI set check 
The HDMI TV set may be faulty. Perform Check 1: 
Check 1 
Try using the set for television reception. If it does not work, the set may be 
damaged. If the set does work, perform Check 2. 
Check 2 
Try connecting a different television to the computer. If the replacement 
television works, the original set may be damaged. If the replacement set does not 
work the system board may be damaged. Replace it with a new one following the 
instructions in Chapter 4.