Gateway E1400 User Manual
92
Troubleshooting
The CD is scratched or dirty.
Try cleaning the CD with a lint-free cloth.
Check the CD for scratches.
Check the CD for scratches.
The CD/DVD drive needs to
be added as new hardware.
be added as new hardware.
From the Control Panel window (Start |
Settings | Control Panel), double-click Add
New Hardware. Follow the directions for
adding the drive.
Settings | Control Panel), double-click Add
New Hardware. Follow the directions for
adding the drive.
The secondary IDE device
may be disabled.
may be disabled.
Restart your computer, then press
F1
to enter
the BIOS Setup utility program. From the
Advanced | IDE Configuration menu, set the
IDE Controller to Both and the Secondary
IDE Master to Auto.
Advanced | IDE Configuration menu, set the
IDE Controller to Both and the Secondary
IDE Master to Auto.
The CD cables are not
installed correctly.
installed correctly.
Open the system and check all cables
between the CD controller and the CD/DVD
drive.
between the CD controller and the CD/DVD
drive.
The CD/DVD drive may be
defective.
defective.
Replace the CD/DVD drive.
Probable Cause
Solution
05960.book Page 92 Monday, February 21, 2000 2:47 PM