IBM 6644 User Manual

Page of 173
62     IBM Desktop System HMM
CD-ROM Drive
IMPORTANT: For the diagnostics procedure of 
CD-ROM drive, use an external USB diskette 
drive to load the diagnostics program from the 
diskette. 
001 - START
Insert the diagnostics diskette into the USB 
diskette drive and ensure that there is no CD in the 
CD-ROM drive.
Select Interactive Tests menu, then select and 
execute CD-ROM Test.
002 - DO YOU SEE A MESSAGE “NO CD-ROM 
DRIVE OR MSCDEX DEVICE DRIVER 
INSTALLED.”? (YES, READ AHEAD. NO, GO TO 
003.)
Exit the diagnostics program and power off the 
system.
Check and ensure that the CD-ROM drive power 
cable and audio and data cables are not damaged 
and are connected properly.
Check and ensure that the CD-ROM drive driver is 
loaded correctly.
Load default settings.
003 - DO THE TESTS OF OPEN/CLOSE TRAY BY 
DIAGNOSTICS PROGRAM AND BY DEPRESSING 
CD-ROM DRIVE BUTTON WORK? (YES, READ 
AHEAD. NO, GO TO STEP 006.)
Load a known good data CD into the CD-ROM 
drive and try to read its content by typing DIR at 
DOS prompt.
004 - CAN A CD BE READ FROM THE CD-ROM 
DRIVE? (YES, THEN THE CD-ROM DRIVE 
FUNCTIONS NORMALLY.   NO, READ AHEAD.)
 Try reading the CD with a known good CD-ROM 
drive.
005 - IS THE CD STILL NOT READABLE? (YES, 
READ AHEAD. NO, GO TO STEP 006.)
 Replace system board.