DELL 530sb User Manual

90

Troubleshooting Tools

Dell Diagnostics Main Menu

1 After the Dell Diagnostics loads and the Main Menu screen appears, 

click the button for the option you want.

 

NOTE: 

It is recommended that you select 

Test System to run a complete test 

on your computer.

2 After you have selected the Test System option from the main menu, the 

following menu appears:

 

NOTE: 

It is recommended that you select 

Extended Test from the menu below 

to run a more thorough check of devices in the computer.

3 If a problem is encountered during a test, a message appears with an error 

code and a description of the problem. Write down the error code and 
problem description and see "Contacting Dell" on page 200.

 

NOTE: 

The Service Tag for your computer is located at the top of each test 

screen. If you contact Dell, technical support will ask for your Service Tag.

Option

Function

Test Memory

Run the stand-alone memory test

Test System

Run System Diagnostics

Exit

Exit the Diagnostics

Option

Function

Express 

Test

Performs a quick test of devices in the system. This typically 
can take 10 to 20 minutes.

Extended 

Test

Performs a thorough check of devices in the system. 
This typically can take an hour or more.

Custom 

Test

Use to test a specific device or customize the tests to be run.

Symptom 

Tree

This option allows you to select tests based on a symptom of 
the problem you are having. This option lists the most 
common symptoms.

book.book  Page 90  Monday, October 6, 2008  11:38 AM