DELL NX046 User Manual

Page of 316
Troubleshooting
107
9
Troubleshooting
Solving Problems
Follow these tips when you troubleshoot your computer:
• If you added or removed a part before the problem started, review the 
installation procedures and ensure that the part is correctly installed.
• If a peripheral device does not work, ensure that the device is properly 
connected.
• If an error message appears on the screen, write down the exact message. 
This message may help support personnel diagnose and fix the problem(s).
• If an error message occurs in a program, see the program’s documentation.
 
NOTE: 
The procedures in this document were written for the Windows default 
view, so they may not apply if you set your Dell™ computer to the Windows Classic 
view.
Battery Problems
 
CAUTION: 
There is a danger of a new battery exploding if it is incorrectly 
installed. Replace the battery only with the same or equivalent type recommended 
by the manufacturer. Discard used batteries according to the manufacturer's 
instructions.
 
CAUTION: 
Before you begin any of the procedures in this section, follow the 
safety instructions in the 
Product Information Guide
.
R
E P L A C E
 
T H E
 
B A TT E R Y
— If you have to repeatedly reset time and date information 
after turning on the computer, or if an incorrect time or date displays during start-up, 
replace the battery. If the battery still does not work properly, contact Dell (see 
Drive Problems
 
CAUTION: 
Before you begin any of the procedures in this section, follow the 
safety instructions in the 
Product Information Guide
.
E
N SU R E
 
T H A T
 M
I CR O S O F T ®
 W
IND O WS ®
 R
E CO G N I Z E S
 
T H E
 
D R I V E