Symantec OEM pcAnywhere 12.0 FR 10553212-FR Leaflet

Fact Sheet

Symantec pcAnywhere™ 12.0 

Industry-leading remote control solution for faster helpdesk support and issue resolution

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Symantec pcAnywhere™, the world’s leading remote control

solution

, helps organizations manage remote computers

securely across multiple platforms—even through routers

and firewalls—to resolve issues quickly. 

• Provides a feature-rich, secure, reliable remote control

solution to accelerate resolution of helpdesk calls

• NEW! Gateway option enables real-time discovery of and

connection to multiple devices behind firewalls/NAT

devices, mitigates private/dynamic IP challenges, and

minimizes port opening/forwarding 

• NEW! Host invitation feature simplifies the process of

hosts establishing a reverse connection from behind 

firewalls/NAT devices

• NEW! Offers heterogeneous host and remote platform

support across Windows®, Linux®, and Mac OS X®; all

hosts can also be accessed from Microsoft® Pocket PC

devices or Web browsers

• NEW! User interface enhancements provide simple,

graphical task-based options and offer the option 

to combine the pcAnywhere Manager with all active 

sessions into a single window

• NEW! pcAnywhere mobile remote management tools

reduce steps, bandwidth, and time required for remote

troubleshooting and issue resolution from Pocket PC or

Pocket PC Phone device

• NEW! Support for 64-bit environments

• NEW! Symantec pcAnywhere Access Server option 

facilitates the discovery of and connection to multiple

pcAnywhere hosts from anywhere—regardless of 

location or network configuration. (Sold separately and

works in conjunction with pcAnywhere 12.0.)

• Windows PE Support allows for a pcAnywhere Thin Host

when used within the Microsoft Windows PE® operating

system.

• Symantec pcAnywhere Mobile™ allows a connection to

and Remote Control of a standard pcAnywhere Host from

a current market-standard Microsoft® Pocket PC over any

TCP/IP connection, including wireless (cellular, Bluetooth,

and WiFi). Users can now be away from their desktops,

while still having access to their machines via Symantec

pcAnywhere.

• AES encryption algorithm gives the user the choice of 

all available cipher strengths (128-bit, 192-bit, and 

256-bit) in addition to the currently offered RC4 

symmetric algorithm and other options (pcAnywhere

encoding, public key, or none). FIPS 140-2 validated.

• Bandwidth auto-detect allows users to optionally detect the

actual connection speed (bandwidth) of each connection

and adjust settings that affect performance when in

lower-bandwidth connections.  

• Symantec Packager simplifies installation and setup and

allows administrators to tailor the solution to best fit the

needs of the organization

• Support for 13 authentication methods allow customers

to use existing network authentication user names and

passwords with pcAnywhere