Acer Z5600 User Manual

104

Chapter 4

ODD Failure

If an Optical Disk Drive failure is determined, use the following flowchart to determine the required action:

ODD Not Operating Correctly

If the ODD exhibits any of the following symptoms it may be faulty:

•

Audio CDs do not play when loaded

•

DVDs do not play when loaded

•

Blank discs do not burn correctly

•

DVD or CD play breaks up or jumps

•

Optical drive not found or not active:

•

Not shown in My Computer or the BIOS setup

•

LED does not flash when the computer starts up

•

The tray does not eject

•

Access failure screen displays

•

The ODD is noisy

Perform the following general solutions one at a time to correct the problem.

Reboot the computer and retry the operation.

Try an alternate disc.

Navigate to Start

´ Computer. Check that the ODD device is displayed in the Devices with Removable

Storage panel.

Navigate to Start

´ Control Panel´ System and Maintenance´ System´ Device Manager.

Double-click lDE ATA/ATAPI controllers. If a device displays a down arrow, right-click on the device
and click Enable.

START

Check DVD

cable connection

DVD does not

play

Reconnect

cable correctly

Check DVD

module

Replace ODD

module

Replace

Mainboard