Emerson GXT2U User Manual

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Troubleshooting Guide
Problem
Cause
Solution
UPS fails to start 
when the ON button 
is pressed.
UPS is short circuited or over-
loaded.
Ensure UPS is OFF. Disconnect 
all loads and ensure nothing is 
lodged in output receptacles. 
Ensure loads are not defective 
or shorted internally.
Battery indicator 
LED is illuminated.
UPS not plugged in.
UPS is operating from battery 
mode, make certain UPS is 
securely plugged into the wall 
receptacle.
UPS input protection fuse has 
blown/opened.
UPS is operating from battery 
mode. Save data and close 
applications. Replace UPS 
input fuse, then restart UPS.
Utility voltage out of UPS input 
range.
UPS is operating from battery 
mode. Save data and close 
applications. Ensure utility sup-
ply voltage is within acceptable 
limits for UPS.
UPS has reduced 
battery time.
Batteries are not fully charged.
Keep UPS plugged in continu-
ously at least 24 hours to 
recharge batteries.
UPS is overloaded.
Check load level display and 
reduce the load on the UPS.
Batteries may not be able to 
hold a full charge due to age.
Replace batteries. Contact your 
local dealer, Liebert representa-
tive or the Liebert Worldwide 
Support Group for replacement 
battery kit.
Fault and Bypass 
indicator LEDs and 
all load level LEDs 
are illuminated.
UPS overloaded or load equip-
ment is faulty.
Check load level display and 
remove non-essential loads. 
Recalculate the load and 
reduce number of loads con-
nected to UPS. Check load 
equipment for faults.
Fault and Bypass 
indicator LEDs and 
diagnostic LED A are 
illuminated.
UPS internal fan has a problem 
or UPS shutdown due to tem-
perature condition. Load is on 
bypass power.
Ensure UPS is not overloaded, 
ventilation openings not 
blocked, or room ambient tem-
perature is not excessive. Wait 
30 minutes to allow UPS to 
cool, then restart UPS. If UPS 
does not restart, contact your 
local dealer, Liebert representa-
tive or the Liebert Worldwide 
Support Group.
Fault and Bypass 
indicator LEDs and 
diagnostic LED B are 
illuminated.
UPS internal DC bus overvolt-
age.
UPS requires service. Contact 
your local dealer, Liebert repre-
sentative or the Liebert World-
wide Support Group. 
Fault and Bypass 
indicator LEDs and 
diagnostic LED C 
are illuminated.
UPS control power supply fault.
UPS requires service. Contact 
your local dealer, Liebert repre-
sentative or the Liebert World-
wide Support Group.