CyberPower CP500SL Leaflet

Capacity 

425VA/255W 

500VA/300W 

Input Voltage on Utility 

96V to 140V 

Input Frequency 

47 Hz to 63 Hz 

On-Battery Output Voltage 

120Vac ± 7% 

On-Battery Output Frequency 

50Hz/60Hz 

(UPS boots in battery mode: 60Hz) 

Transfer Time 

4ms Typical 

Max. Load for UPS Outlets (4 Outlets) 

425VA/255W 

500VA/300W 

Max. Load for Full-Time Surge Protection 

outlets (8 Outlets) 

8 Amps 

12 Amps 

On-Battery Output Wave Form 

Simulated Sine Wave 

Operating Temperature 

+ 32°F to 104° F / 0° C to 40° C 

Operating Relative Humidity 

0 to 90% non-condensing 

Size (L x W x H) 

9.8” x 5.8” x 3.1” 

250 x 147 x 80 mm 

Net Weight 

5.0lbs / 2.3kg 

6.24lbs / 2.83kg 

Battery Type 

12V, 3Ah 

12V, 4.5Ah 

Typical Battery Recharge Time 

8 hours typical from total discharge 

Typical Battery Life 

3 to 6 years, depending on number of discharge/recharge cycles 

Recommended Battery 

Sealed Maintenance Free Lead Acid Battery 

Safety Approvals 

UL1778(UPS), cUL CSA C22.2 No.107.3-05, FCC/DoC Class B 

Utility Failure- The UPS is providing power to battery power-supplied 

outlets from its battery. 

Utility Failure- The UPS is providing battery power.  Rapid beeping 

indicates the unit will run out of power shortly. 

Battery Overload - Occurs when connected equipment exceeds the 

listed capacity of the UPS.  Turn the UPS off, unplug at least one 

piece of equipment from battery outlets, wait 10 seconds, reset the 

circuit breaker and turn the unit on. 

Electrical Wiring Fault - This indicates a wiring problem with the 
AC outlet such as bad ground, missing ground, or reversed wiring. 

Disconnect all electrical equipment from the outlet and have an 

electrician check the outlet to insure proper wiring. 

The GreenPower UPS™ has a high-frequency, low copper design that includes 

a compact energy-efficient inverter and charger. This ultra-efficient GreenPower UPS™ 

technology significantly reduces your energy costs as it protects your equipment from 

data loss and damage.   The GreenPower UPS™ is also manufactured in compliance with 

the Restriction on Hazardous Substances (RoHS) directive making it one of the most 

environmentally-friendly on the market today. 

Read the following terms and conditions carefully before using the CyberPower CPS425SL/CP425HG, CP500SL/CP500HG, and 

CP425G (the “Product”). By using the Product you consent to be bound by and become a party to the terms and conditions of this 

Limited Warranty and Connected Equipment Guarantee (together referred to as this “Warranty”). If you do not agree to the terms and 

conditions of this Warranty, you should return the Product for a full refund prior to using it. 

CyberPower Systems (USA), Inc. (“CyberPower”) provides this Limited Warranty. 

This warranty covers defects in materials and workmanship in the Product under normal use and conditions.  It also covers 

equipment that was connected to the Product and damaged because of the failure of the Product. 

This warranty covers the Product for three years and connected equipment for as long as you own the Product. 

This warranty only covers the original purchaser.  Coverage ends if you sell or otherwise transfer the Product. 

1. 

Call us at (877) 297-6937 or write to us at Cyber Power Systems (USA), Inc., 4241 12

th 

Ave. E., STE 400, Shakopee, MN 55379 

or send us an e-mail message at claims@cyberpowersystems.com for instructions. 

2. 

When you contact CyberPower, identify the Product, the Purchase Date, and the item(s) of Connected Equipment. Have 

information on all applicable insurance or other resources of recovery/payment that are available to the Initial Customer and 

Request a Claim Number. 

3. 

You must provide a dated Proof-of-Purchase receipt (or other proof of the original purchase) and provide a description of the 

defect. 

4. 

Pack and ship the product to CyberPower and, if requested, the item(s) of Connected Equipment, a repair cost estimate for the 

damage to the Connected Equipment, and all claim forms that CyberPower provides to you. Show the Claim Number on the 

shipping label or include it with the product. 

All claims must be made within ten days of the occurrence. 

CyberPower will inspect and examine the Product. 

If the Product is defective in material or workmanship, CyberPower will repair or replace it at CyberPower's expense, or, if 

CyberPower is unable to or decides not to repair or replace the Product (if defective) within a reasonable time, CyberPower will refund 

to you the full purchase price you paid for the Product (purchase receipt showing price paid is required). 

If it appears that our Product failed to protect any equipment plugged into it, we will also send you forms for making your claim for the 

connected equipment.  We will repair or replace the equipment that was damaged because of the failure of our Product or pay you 

the fair market value (NOT REPLACEMENT COST) of the equipment at of the time of the damage.  We will use Orion Blue Book, or 

another a third-party valuation guide, or eBay, craigslist, or other source to establish that amount.  Our maximum liability is limited to 

$75,000 for the CPS425SL/CP425HG and CP425G, and $100,000 for the CP500SL/CP500HG. 

We pay when we send items to you; you pay when you send items to us. 

1. 

This Warranty does not cover any software that was damaged or needs to be replaced due to the failure of the Product or any 

data that is lost as a result of the failure or the restoration of data or records, or the reinstallation of software. 

2. 

This Warranty does not cover or apply to: misuse, modification, operation or storage outside environmental limits of the Product 

or the equipment connected to it, nor for damage while in transit or in storage, nor if there has been improper operation or 

maintenance, or use with items not designed or intended for use with the Product, such as laser printers, appliances, aquariums, 

medical or life support devices, etc. 

1. 

This Warranty does not apply unless the Product and the equipment that was connected to it were connected to properly wired 

and grounded outlets (including compliance with electrical and safety codes of the most current electrical code), without the use 

of any adapters or other connectors. 

2. 

The Product must have been plugged directly into the power source and the equipment connected to the Product must be 

directly connected to the Product and not “daisy-chained” together in serial fashion with any extension cords, another Product 

or device similar to the Product, surge suppressor, or power tap.  Any such installation voids the Limited Warranty. 

3. 

The Product and equipment connected to it must have been used properly in a suitable and proper environment and in 

conformance with any license, instruction manual, or warnings provided with the Product and the equipment connected to it. 

4. 

The Product must have been used at all times within the limitations on the Product’s VA capacity. 

The sole and exclusive remedies of the Initial Customer are those provided by this Warranty. 

The Product was designed to eliminate disrupting and damaging effects of momentary (less than 1ms) voltage spikes or impulses 

from lightning or other power transients.  If it can be shown that a voltage spike lasting longer than 1ms has occurred, the occurrence 

will be deemed outside the rated capabilities of the Product and the Limited Warranty is void. CyberPower Does Not Cover or 

Undertake Any Liability in Any Event for Any of the Following: 

1. 

Loss of or damage to data, records, or software or the restoration of data or records, or the reinstallation of software. 

2. 

Damage from causes other than AC Power Line Transients, spikes, or surges on properly installed, grounded and 

code-compliant 120 volt power lines in the United States and Canada; transients, surges or spikes on standard telephone land 

lines, PBX telephone equipment lines or Base 10T Ethernet lines, when properly installed and connected. (This exclusion 

applies, for example, to fluctuations in data transmission or reception, by CATV or RF transmission or fluctuations, or by 

transients in such transmission.) 

3. 

Damage from any circumstance described as excluded above with respect to the Product. 

4. 

Damages from fire, flood, wind, rain, rising water, leakage or breakage of plumbing, abuse, misuse or alteration of either the 

product or the Connected Equipment. 

5. 

CyberPower excludes any liability for personal injury under the Limited Warranty and Connected Equipment Guarantee. 

CyberPower excludes any liability for direct, indirect, special, incidental or consequential damages, whether for damage to or 

loss of property [EXCEPT FOR (AND ONLY FOR) the specific limited agreement of CyberPower to provide certain warranty 

benefits regarding "Connected Equipment" under this Warranty], loss of profits, business interruption, or loss of information or 

data. NOTE: Some States or Provinces do not allow the exclusion or limitation of incidental or consequential damages, so the 

above limitation may not apply to you. 

6. 

The Product is not for use in high-risk activities or with aquariums. The Product is not designed or intended for use in hazardous 

environments requiring fail-safe performance, or for use in any circumstance in which the failure of the Product could lead 

directly to death, personal injury, or severe physical or property damage, or that would affect operation or safety of any medical 

or life support device (collectively, "High Risk Activities"). CyberPower expressly disclaims any express or implied warranty of 

fitness for High Risk Activities or with aquariums. CyberPower does not authorize use of any Product in any High Risk Activities 

or with Aquariums. 

ANY SUCH USE IS IMPROPER AND IS A MISUSE OF THE PRODUCT. 

The application of the United Nations Convention of Contracts for the International Sale of Goods is expressly excluded. 

For further information please feel free to contact CyberPower at Cyber Power Systems (USA), Inc. 4241 12

th 

Ave E., STE 400, 

Shakopee, MN 55379; call us at (877) 297-6937; or send us an e-mail message at claims@cyberpowersystems.com.