Dukane 8767A User Manual

Page of 82
57
7. Appendix
Common Problems & Solutions 
(See also "Power/Status/Lamp Indicator" on page 
56
.)
Does not turn on
Will turn off
No picture
Picture suddenly
becomes dark
Color tone or hue is
unusual
Image isn’t square to
the screen
Picture is blurred
Image is scrolling
vertically, horizontally
or both
Remote control does
not work
Indicator is lit or
blinking
Cross color in RGB
mode
• Check that the power cable is plugged in and that the power button on the projector cabinet or the remote
control is on. See pages 
22
 and 
23
.
• Ensure that the lamp cover is installed correctly. See page 
54
.
• Check to see if the projector has overheated or the lamp usage exceeds 2100 hours (up to 3100 hours : Eco
mode). If there is insufficient ventilation around the projector or if the room where you’re presenting is par-
ticularly warm, move the projector to a cooler location.
• The lamp may fail to light. Wait a full minute and then turn on the power again.
• The lamp has reached the end of its usable life. Replace the lamp.
• Ensure that the Power Management is off. See page 
48
.
• Use the VIDEO, the S-VIDEO or the COMPUTER button (the SOURCE button on 8771) on the remote
control to select your source (Computer, Video or S-Video). See page 
25
. If there is still no picture, press the
button again.
• Ensure your cables are connected properly.
• Use menus to adjust the brightness and contrast. See page 
41
.
• Remove the lens cap.
• Reset the settings or adjustments to factory preset levels using the “Default” in the Menu. See page 
50
.
• Enter your registered keyword if the Security function is enabled. See page 
45
.
• When using with a notebook PC, be sure to connect between the projector and the notebook PC before turning
on the power to the notebook PC. In most cases signal cannot be output from RGB output unless the notebook
PC is turned on after connecting with the projector.
* If the screen goes blank while using your remote control, it may be the result of the computer's screen-
saver or power management software.
• See also the next page.
• When one of the following happens, the Lamp mode automatically changes from Normal to Eco.
* When there are no signals (blue or black screen) 
→ To return to the Normal mode, select another available
source.
* When the image is muted using the PIC-MUTE button on the remote control 
→ Press the PIC-MUTE button
again to return to the Normal mode.
* When the room where you' re presenting is particularly warm 
→ Move the projector to a cooler location.
• Check if an appropriate color is selected in "Wall Color". If so, select an appropriate option. See page 
40
.
• Adjust "Hue" in "Picture". See page 
41
.
• Reposition the projector to improve its angle to the screen. See page 
27
.
• Use the Keystone correction function to correct the trapezoid distortion. See page 
29
.
• Adjust the focus. See page 
28
.
• Reposition the projector to improve its angle to the screen. See page 
27
.
• Ensure that the distance between the projector and screen is within the adjustment range of the lens. See
pages
13.
• Condensation may form on the lens if the projector is cold, brought into a warm place and is then turned on.
Should this happen, let the projector stand until there is no condensation on the lens.
• Use the SOURCE button on the projector cabinet or the VIDEO, the S-VIDEO or the COMPUTER button (the
SOURCE button on 8771) on the remote control to select your source (Video, S-Video or Computer).
See page 
25
.
• Adjust the computer image manually with the Horizontal/Vertical in the “Advanced 
→ Page 2”. See page 
48
.
• Install new batteries.
8767A/8070: AAA
⳯2. See page
10
.
8771:         Lithium coin cell (CR2032). See page
12
.
• Make sure there are no obstacles between you and the projector.
• Stand within 22 feet (7 m) of the projector. pages
10
for 8767A/8070 and
12
for 8771.
• See the POWER/STATUS/LAMP Indicator on page 
56
.
• Press the AUTO ADJUST button on the projector cabinet or the AUTO ADJ. button on the remote control. See
page
31
.
• When “Off” is selected in Auto Adjust, adjust the computer image manually with Clock/Phase in “Advanced 
Page 2” in the menu. See page 
48
.
Problem
Check These  Items
For more information contact your dealer.