Cabletron Systems ESXMIM User Manual
Getting Help
ESXMIM/ESXMIM-F2 Local Management Guide
Page 1-3
1.3
GETTING HELP
If you need additional support related to Local Management, or if you
have any questions, comments, or suggestions concerning this manual,
contact Cabletron Systems Technical Support:
have any questions, comments, or suggestions concerning this manual,
contact Cabletron Systems Technical Support:
By phone
(603) 332-9400
Monday – Friday; 8
Monday – Friday; 8
A
.
M
. – 8
P
.
M
. Eastern Time
By CompuServe
GO CTRON from any ! prompt
By Internet mail
support@ctron.com
By FTP
ctron.com (134.141.197.25)
Login
anonymous
Password
your email address
Before calling Cabletron Systems Technical Support, have the following
information ready:
information ready:
•
A description of the failure
•
A description of any action(s) already taken to resolve the problem
(e.g., changing mode switches, rebooting the unit, etc.)
(e.g., changing mode switches, rebooting the unit, etc.)
•
A description of your network environment (layout, cable type, etc.)
•
Network load and frame size at the time of trouble (if known)
•
The serial and revision numbers of all Cabletron Systems products in
the ESXMIM network
the ESXMIM network
•
The device history (i.e., have you returned the device before, is this a
recurring problem, etc.)
recurring problem, etc.)
•
Any previous Return Material Authorization (RMA) numbers
1.4
LOCAL MANAGEMENT OVERVIEW
Cabletron Systems Local Management is a management tool that allows a
network manager to perform the following tasks:
network manager to perform the following tasks:
•
Configure the devices interconnected to form a network
•
Monitor the network’s performance
•
Control user access to the network and its components for the purpose
of security
of security