Cabletron Systems SEHI100TX- User Manual

 

If you need additional support related to this device, or if you have any 
questions, comments, or suggestions concerning this manual, contact 
Cabletron Systems Technical Support:

By phone

(603) 332-9400
Monday – Friday; 8 

 

A

 

.

 

M

 

. – 8 

 

P

 

.

 

M

 

. Eastern Time

By CompuServe

GO CTRON from any ! prompt

By Internet mail

support@ctron.com

By FTP

ctron.com (134.141.197.25)

Login 

 

Password 

 

Before calling Cabletron Systems Technical Support, have the following 
information ready:

•

A description of the failure

•

A description of any action(s) already taken to resolve the problem 
(e.g., changing mode switches, rebooting the unit, etc.)

•

A description of your network environment (layout, cable type, etc.)

•

Network load and frame size at the time of trouble (if known)

•

The serial and revision numbers of all Cabletron Systems products in 
the network

•

The device history (i.e., have you returned the device before, is this a 
recurring problem, etc.)

•

Any previous Return Material Authorization (RMA) numbers

 

Use the Cabletron Systems 

 

 to 

supplement the procedures and other technical data provided in this 
manual. The procedures contained in the 

 

 are referenced where appropriate, but not repeated in this 

manual.

 

SEHI Book  Page 3  Wednesday, May 15, 1996  10:42 AM