Netcomm IP DSLAM User Manual

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NetComm NCT240 Management Guide                                            
Release 1.0 
4. Troubleshooting 
Troubleshooting guide 
Trouble 
Possible cause 
Solution 
PWR indicator 
does not light up 
after power on. 
Power outlet, power 
cord, or internal power 
supply may be defective.
• Check the power outlet by plugging 
in another device that is functioning 
properly. 
• Check the power cord with another 
device. 
SYS indicator does 
not light up after 
startup. 
Microprocessor, 
SDRAM, Flash or 
Software may be 
defective. 
• Verify that the switch is powered on.
• Check the boot-up statement from 
console. The boot up procedure is 
Boot -> kernel->application 
•  
ADSL2+ LINK 
indicator does not 
light up after 
making a 
connection. 
NCT240 Switch, cabling, 
ADSL Line, or ADSL 
Switch Ports may be 
defective. 
 
• Verify that the Access Switch and 
attached CPE are powered on. 
• Be sure the RJ-21 cables are plugged 
into the Access Switch from 
ADSL2+ modem through the 
Phone-line punch-down block. 
• Verify that the cable length does not 
exceed specified limits. 
• Check the cable connections on the 
access Switch, punch-down 
block/patch panel, and the Extended 
Ethernet CPE for possible defects. 
Replace the defective cable if 
necessary. 
UP LINK indicator 
does not light up 
after making a 
connection. 
Network cable or 
Ethernet device attached 
to this port may be 
defective. 
• Verify that the access switch and 
attached device are powered on. 
• Be sure an Ethernet cable is plugged 
into both the switch and attached 
device. 
• Verify that the proper cable type is 
used and its length does not exceed 
specified limits. 
• Check the network cable connections 
for possible defects. Replace the 
defective cable if necessary. 
 
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