3com Webcache 1000 (3C16115) User Manual

The System Time is inaccurate
Check that:

■

The Webcache system time is configured to be set through the 
Network Time Protocol (NTP).

■

NTP is enabled on the Webcache. If it is enabled, ping the NTP server 
that you have specified to check that it is operational.

If the NTP server is not functional, or you are not confident it is 
working correctly, try using another NTP server.

■

The timezone is set correctly.

Alternatively, the Webcache system time can be set manually. If you have 
configured the system time manually and it is inaccurate, the Webcache 
clock has probably drifted over time. 3Com recommends that you use the 
Network Time Protocol to prevent this. If this is not possible, reset the 
system time manually using the Time Configuration window. Also check 
that the timezone is set correctly.

The Webcache fails to power-up
Check that:

■

The Power/Self Test LED on the front panel is Yellow or Off, possibly 
indicating a system error. If so, contact 3Com support personnel.

■

If no front panel LEDs are lit, check the power connection to the 
Webcache.

The Command Line Interface responds slowly to commands.
This is probably due to large amounts of traffic on the network. Logout 
and then login again later when the amount of traffic to the Webcache is 
less.

You forget the password for the admin user name and can no 
longer perform important management operations.
Use the password recovery method outlined on page 73 to define a new 
password for the admin user name.