3com 10005622 User Manual

3Com provides easy access to technical support 
information through a variety of services. This 
appendix describes these services.

Information contained in this appendix is correct at 
time of publication. For the very latest, 3Com 
recommends that you access the 3Com Corporation 
World Wide Web site.

3Com offers worldwide product support 24 hours 
a day, 7 days a week, through the following online 
systems:

■

World Wide Web site

■

3Com FTP site

■

3Com Bulletin Board Service (3Com BBS)

■

3ComFacts

SM

 automated fax service

Access the latest networking information on the 
3Com Corporation World Wide Web site by entering 
the URL into your Internet browser:

This service provides access to online support 
information such as technical documentation and 

software library, as well as support options ranging 
from technical education to maintenance and 
professional services.

Download drivers, patches, MIBS, and software across 
the Internet from the 3Com public FTP site. This 
service is available 24 hours a day, 7 days a week.

To connect to the 3Com FTP site, enter the following 
information into your FTP client:

■

Hostname:  

(or

)

■

Username:  

■

Password:  

The 3Com BBS contains patches, software, and 
drivers for 3Com products. This service is available 
through analog modem or digital modem (ISDN) 
24 hours a day, 7 days a week.