Avocent 1024 User Manual

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66        DSR1024 Switch Installer/User Guide
Appendix G: Technical Support
Our Technical Support staff is ready to assist you with any installation or operating issues you 
encounter with your Avocent product. If an issue should develop, follow the steps below for the 
fastest possible service:
1. Check the pertinent section of the manual to see if the issue can be resolved by following the 
procedures outlined.
2. Check our web site at 
www.avocent.com/support
 to search the knowledge base or use the on-
line service request.
3. Call Avocent Technical Support for assistance at (888) 793-8763. Visit the Avocent web site at 
http://www.avocent.com/support
 and click on Support Phone Numbers for current phone 
support hours.