Atlona AT-H2H-44M User Manual
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atlona.com
Toll free: 1-877-536-3976
Local: 1-408-962-0515
Updating and Resetting
Updating firmware
Resetting to factory settings
Atlona has made field firmware updating easy. Simply download firmware from Atlona.com and
upload the file to the matrix.
upload the file to the matrix.
NOTE: Only use a Windows computer to update the matrix. Use of an Apple computer to update
will cause the matrix to be unusable until the update is redone with a Windows computer.
will cause the matrix to be unusable until the update is redone with a Windows computer.
Atlona understands that settings can be troublesome and at times its just easier to set things back
to factory settings. To make things easier a simple one step reset was created.
To reset the matrix, hold down the buttons 1 and 4 while powering on. If successful the matrix will
be back to factory settings when it turns on.
to factory settings. To make things easier a simple one step reset was created.
To reset the matrix, hold down the buttons 1 and 4 while powering on. If successful the matrix will
be back to factory settings when it turns on.
Needs:
• Verify the current firmware version
• RS-232 9 Pin to 9 Pin cable.
• PC (not compatible with MAC)
• OS that supports USB mass storage devices
• USB A to USB B cable (i.e. AT11008)
• Verify the current firmware version
• RS-232 9 Pin to 9 Pin cable.
• PC (not compatible with MAC)
• OS that supports USB mass storage devices
• USB A to USB B cable (i.e. AT11008)
Preparing the Matrix:
• Unplug the power cable.
• Hold the Cancel button while plugging the power back in.
• Connect the USB B to USB A cable into the Matrix and the Computer.
• Unplug the power cable.
• Hold the Cancel button while plugging the power back in.
• Connect the USB B to USB A cable into the Matrix and the Computer.
Updating the Matrix:
The computer should auto detect the connection, if it does not, open the USB device from “my computer”.
• Click open in a new folder. (if auto run detects connection)
• Delete the file in the folder. (there should be only one file, if more, delete all files)
• Copy and Paste the new firmware file into the USB folder.
• Unhook the Matrix from the computer.
• Unplug the power cable from the AT-H2H
• Plug the power back in and start the matrix normally. Your update should be complete
If you wish to verify the new firmware, use the RS-232 command “Version”.
• Delete the file in the folder. (there should be only one file, if more, delete all files)
• Copy and Paste the new firmware file into the USB folder.
• Unhook the Matrix from the computer.
• Unplug the power cable from the AT-H2H
• Plug the power back in and start the matrix normally. Your update should be complete
If you wish to verify the new firmware, use the RS-232 command “Version”.
To view the current firmware use RS-232 command “Version” or front panel (see page 12).
AT-H2H-XXM
Select Input Number
Select Input Number
home screen
--->
--->
--->
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Power LED should turn
RED to indicate the
Matrix is in standby
mode/off. Unplugging
then plugging back in
can also set the Matrix
into standby.
RED to indicate the
Matrix is in standby
mode/off. Unplugging
then plugging back in
can also set the Matrix
into standby.
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Reset to
Factory
Settings
Factory
Settings
Simultaneously