Atlona AV0404 User Manual

Atlona Technologies

www.atlona.com

8.0 Troubleshooting

Problem

Solution

Output image is displayed with a ghost

Check display settings, try another high quality
cable

Color loss or no video on output signal

Check both the input and output connections

Remote control doesnt work

Check batteries, If borken, contact dealer

The switcher cannot be controlled by computer
through COM port.

Check the COM pot in the software.
Make sure the COM is working

NO sound when switching with I/O signal.

Make sure the beeper is switched on. If it is it may
be broken inside, contact dealer

NO image on output signal

Check the Input and Output connectors they may be
lose. Check the connection cord it may be borken.
Check the output device and make sure it is con-
nected to the output channel.

Power Indicator doesnt work, no display on LCD no
response to any operation.

Check the power cord to see it is connected and not
damaged.

Interference in the output image

Check to see if the unit is well grounded.

Static gets stronger when connecting BNC connec-
tors

The unit is not grounded correctly. Correct issue
immeditaly or damage may be caused to the switch.

Beepr makes sound. LCD is displaying normally
and there is a returning code. But there isnt any
Video or Audio out.

Check connections, and replace if are damaged

The swticher cannot be controlled by front panel
keys, RS-232 port or remote control

The unit may be broken, contact dealer for repair.

ATLONA
2151 O’toole Ave, Ste D
San Jose CA 95131
Toll Free: 1-877-536-3976
International: 408-954-8782
FAX: 408-954-8792
Website: www.atlona.com
E-MAIL: info@atlona.com