Belkin F1DS104J User Manual

Troubleshooting

Problem:

The mouse is not detected at boot up.

Solution:

• Check the cables and make sure that they are inserted properly.

Problem:

The computer boots up fine, but the mouse does not work.

Solution:

• Make sure it is plugged in properly.
• Make sure the mouse works when directly plugged into the computer. Rebooting

may be necessary when trying this.

• Try a different mouse.

GENERAL

Problem:

My computer does not boot when connected to the KVM Switch and works
fine when I connect the keyboard, video, and mouse directly to it.

Solution:

• Make sure that the keyboard and mouse cables are connected tightly between

the KVM Switch and the computer.

• Check that the keyboard and mouse cables are not crossed.

Problem:

I am connecting my computer to the SOHO KVM Switch via USB and my
keyboard and mouse do not work.

Solution:

• Prior to connecting the SOHO KVM Switch, make sure that the HID USB driver is

installed on each computer. (To install the HID USB driver, connect a USB mouse
and USB keyboard to the computer. Windows should automatically install
the drivers.)