Billion Electric Company BiGuard 10 User Manual

 

 

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- Check the 10/100 LAN LEDs on BiGuard 2/10’s front panel. One of these LEDs 
should be on. If they are both off, check the cables between BiGuard 2/10 and the 
hub or PC. 
- Check the corresponding LAN LEDs on your PC’s Ethernet device are on. 
- Make sure that driver software for your PC’s Ethernet adapter and TCP/IP software 
is correctly installed and configured on your PC. 
- Verify the IP address and the subnet mask of BiGuard 2/10 and the computers are 
on the same subnet. 

 
5.2.3    Can’t Access Web Configuration Interface 

 
If you are having trouble accessing BiGuard 2/10’s Web Configuration Interface 
from a PC connected to the network: 
 
- Check the connection between the PC and the router. 
- Make sure your PC’s IP address is on the same subnet as the router. 
- If your BiGuard 2/10’s IP address has changed and you don’t know the current IP 
address, reset the router to factory defaults by holding the Reset button on the back 
of your router for 6 seconds. This will reset the router’s IP address to 
192.168.1.254. 
- Check to see if your browser had Java, JavaScript, or ActiveX enabled. If you are 
using Internet Explorer, click Refresh to ensure that the Java applet is loaded. 
- Try closing the browser and re-launching it. 
- Make sure you are using the correct User Name and Password. User Names and 
Passwords are case-sensitive, so make sure that CAPS LOCK is not on when 
entering this information. 
- Try clearing your browser’s cache. 
 

1. With Internet Explorer, click Tools > Internet Options. 

 

2. Under the General tab, click Delete Files.