Billion Electric Company BiGuard 2 User Manual
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account as your PC’s host name on the router.
- Your ISP may check for your PCs MAC address. Either inform your ISP that you
have purchased a new network device and ask them to use your router’s MAC
address, or configure your router to spoof your PC’s MAC address.
If an IP address can be obtained, but your PC cannot load any web pages from the
Internet:
- Your PC may not recognize DNS server addresses. Configure your PC manually
with DNS addresses.
- Your PC may not have the router correctly configured as its TCP/IP gateway.
- Your ISP may check for your PCs MAC address. Either inform your ISP that you
have purchased a new network device and ask them to use your router’s MAC
address, or configure your router to spoof your PC’s MAC address.
If an IP address can be obtained, but your PC cannot load any web pages from the
Internet:
- Your PC may not recognize DNS server addresses. Configure your PC manually
with DNS addresses.
- Your PC may not have the router correctly configured as its TCP/IP gateway.
5.5 Problems with Date and Time
If the date and time is not being displayed correctly, be sure to set it for your
BiGuard 2/10 via the Web Configuration Interface. Both date and time can be found
under Configuration > System > Time Zone.
5.6 Restoring Factory Defaults
You can restore your BiGuard 2/10 to its factory settings by holding the Reset button
on the back of your router until the Status LED begins to blink. This will reset your
router to its default settings.
on the back of your router until the Status LED begins to blink. This will reset your
router to its default settings.