Alcatel Carrier Internetworking Solutions 6800 User Manual

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Troubleshooting the Switch System
Troubleshooting System for OS-6624/6648 and OS-7/8XXX
OmniSwitch Troubleshooting Guide
September 2005
page 1-7
The average on one minute is calculated from the average of 12 samples. Each sample is an average of the 
CPU utilization during 5 seconds. Those values are stored in a table. The current minute (1 Min Avg or 
“min”) displays the average of the last 12 samples.
Every 60 seconds the average of the 12 samples is recorded into the average value for this minute. Those 
values are stored in a form of 60 samples which represent one hour. 
Most probably one of the above would help to localize the problem to a particular NI or to CMM. For 
more details see, Section “Monitoring Switch Health” in the chapter titled “Diagnosing Switch Problems” 
in the appropriate OmniSwitch Network Configuration Guide.
Check the switch log.
OmniSwitch 6624/6648 and 7700/7800/8800
Now, one of the most important things to check is the switch log. Switch log would contain the error 
messages depending on the settings of the log levels and applications configured to generate error 
messages. Default settings of the log switch log can be view using the command:
-> show swlog
Switch Logging is:
- INITIALIZED
- RUNNING
Log Device(s)
----------------
flash
console
Only Applications not at the level ‘info’ (6) are shown
Application ID
Level
----------------------------
CHASSIS (64)
debug3 (9)
By default, log devices are set to be flash and console. This can be changed and specific log servers can be 
used to log the messages, please refer to the Switch Management Guide for further details. The applica-
tion trace level is set for ‘info’. Any error messages or informational messages would be logged in the 
switch log. 
Switch log should be viewed to see if any errors messages were generated by the switch. The command to 
use is:
-> show log swlog
Displaying file contents for 'swlog2.log'
FILEID: fileName[swlog2.log], endPtr[32]
configSize[64000], currentSize[64000], mode[2]
Displaying file contents for 'swlog1.log'
FILEID: fileName[swlog1.log], endPtr[395]
configSize[64000], currentSize[64000], mode[1]
Time Stamp               Application    Level   Log Message
------------------------+--------------+-------+--------------------------------
MON AUG 21 23:09:57 2023
HSM-CHASSIS
info
== HSM == GBIC extraction detect
ed on NI slot 1, GBIC port 2
MON AUG 21 23:28:33 2023
HSM-CHASSIS
info
== HSM == GBIC Insertion detecte
d on NI slot 1, GBIC port 1
MON AUG 21 23:28:33 2023
HSM-CHASSIS
info
== HSM == GBIC Insertion detecte