Allied Telesis AT-SBX3165 User Manual

Preface

14

This section provides Allied Telesis contact information for technical 
support as well as sales or corporate information. 

You can request technical support online by accessing the Allied Telesis 
Knowledge Base from the following web site: 

 

www.alliedtelesis.com/support. You can use the Knowledge Base to 
submit questions to our technical support staff and review answers to 
previously asked questions.

For Technical Support via email or telephone, refer to the Allied Telesis 
web site: www.alliedtelesis.com. Select your country from the list 
displayed on the website. Then select the appropriate menu tab.

For the SwitchBlade x3112 hardware warranty information, refer to the 
Allied Telesis web site at www.alliedtelesis.com/warranty.

Products for return or repair must first be assigned a Return Materials 
Authorization (RMA) number. A product sent to Allied Telesis without a 
RMA number will be returned to the sender at the sender’s expense. For 
instructions on how to obtain an RMA number, go to the Support section 
on our web site at www.alliedtelesis.com.

You can contact Allied Telesis for sales or corporate information at our 
web site: www.alliedtelesis.com. Select your country from the list 
displayed on the website. Then select the appropriate menu tab.

New releases of the Switchblade x3112 Management Software for our 
managed products are available on our Allied Telesis web site at 

 

http://www.alliedtelesis.com/support/software/. 

Go to “Where to Find Web-based Guides” on page 13 for instructions on 
navigating to this information.