Allied Telesis AT-GS950/16 User Manual

Preface

14

This section provides Allied Telesis contact information for technical 
support as well as sales and corporate information. 

You can request technical support online by accessing the Allied Telesis 
Knowledge Base: www.alliedtelesis.com/support/kb.aspx. You can use 
the Knowledge Base to submit questions to our technical support staff and 
review answers to previously asked questions.

For Technical Support via email or telephone, refer to the Support section 
of the Allied Telesis web site: www.alliedtelesis.com.

Products for return or repair must first be assigned a return materials 
authorization (RMA) number. A product sent to Allied Telesis without an 
RMA number will be returned to the sender at the sender’s expense. For 
instructions on how to obtain an RMA number, go to the Support section 
on our web site at www.alliedtelesis.com.

You can contact Allied Telesis for sales or corporate information through 
our web site at www.alliedtelesis.com.

The AT-GS950/16 and AT-GS950/24 Switches have a Lifetime Warranty 
(24 Months Fan and PSU). Go to www.alliedtelesis.com/warranty for 
the terms and conditions of the warranty and for warranty registration.

New releases of the management software for our managed products are 
available from the following Internet sites:

ˆ

Allied Telesis web site: www.alliedtelesis.com 

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Allied Telesis FTP server: ftp://ftp.alliedtelesis.com 

If the FTP server prompts you to log on, enter “anonymous” as the user 
name and your email address as the password.