Allied Telesis AT-8000S User Manual

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Contacting Allied Telesis
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Contacting Allied Telesis
This section provides Allied Telesis contact information for technical support as well as sales or corporate 
information.
Online Support
You can request technical support online by accessing the Allied Telesis Knowledge Base 
from the following web site: www.alliedtelesis.com/kb. You can use the Knowledge Base 
to submit questions to our technical support staff and review answers to previously asked 
questions.
Email and Telephone 
Support
For Technical Support via email or telephone, refer to the Allied Telesis web site: 
www.alliedtelesis.com. Select your country from the list displayed on the website. Then 
select the appropriate menu tab..
Returning Products
Products for return or repair must first be assigned a Return Materials Authorization (RMA) 
number. A product sent to Allied Telesis without a RMA number will be returned to the 
sender at the sender’s expense.
To obtain an RMA number, contact the Allied Telesis Technical Support group at our web 
site: www.alliedtelesis.com/support/rma. Select your country from the list displayed on 
the website. Then select the appropriate menu tab..
For Sales or 
Corporate 
Information
You can contact Allied Telesis for sales or corporate information at our web site: 
www.alliedtelesyn.com. Select your country from the list displayed on the website. Then 
select the appropriate menu tab.
Warranty
Go to the Allied Telesis web site at www.alliedtelesis.com/warranty for the AT8000S 
hardware warranty information.