Intel 5800/120Ld User Manual

If you have problems with application software, perform the following:

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Verify that the software is properly configured for the system. Refer to the software
installation and operation documentation for instructions on setting up and using the
software.

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Verify a different copy of the software to see if the problem is with the copy that you
are using.

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Make sure all cables are installed correctly.

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Verify that the system board jumpers are set correctly. Refer to the “Configuring
Your System” chapter for jumper settings.

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If other software runs correctly on the system, contact your vendor about the failing
software.

If the problem persists, contact the software vendor's customer service representative
for assistance.

Check the following:

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Is the BIOS set to allow the CD-ROM to be the first bootable device? Check your
BIOS Setup (F2) configuration.

Diagnostics pass, but the connection fails:

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Make sure the network cable is securely attached.

The controller stopped working when an add-in adapter was installed:

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Make sure the cable is connected to the port from the onboard network controller.

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Make sure the other adapter supports shared interrupts.  Also, make sure your
operating system supports shared interrupts; OS/2 does not.

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Try reseating the add-in adapter.

The add-in adapter stopped working without apparent cause.

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Try reseating the adapter first; then try a different slot if necessary.

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The network driver files may be corrupt or deleted.  Delete and then reinstall the
drivers.

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Run the diagnostics.