Gateway 7450R User Manual

Page of 124
Troubleshooting          
85
System problems
The system will not start up
The system is non-responsive
The keyboard does not work
The printer is not designated 
as the default printer
If the printer that you are trying to print to is not the 
default printer, make sure that you have selected it 
through the program printer setup function.
The printer has not been 
added to the system
In the Printers window (Start | Settings | Printers), 
double-click Add Printer. Follow the on-screen 
instructions for adding the new printer.
Probable cause
Solution
The system is not connected to 
an AC outlet
Make sure that the power cable is connected to an 
operating AC power source.
Probable cause
Solution
An error occurs during an 
application or the server 
may be out of memory
Press and hold in the power button for 4 seconds to turn 
the system off. Turn the system back on, then follow the 
on-screen instructions.
Probable cause
Solution
A key was pressed while the 
system was starting up
Clear the sticking key, then turn off the system, wait for 
a few seconds, then turn the system back on. 
The keyboard is not plugged 
in or connected properly
Make sure the cable is properly connected.
Something spilled into the 
keyboard
Turn off the system. Turn the keyboard upside down to 
drain it, then turn is right-side up to let it dry before using 
the keyboard again.
The keyboard is defective
Try a keyboard that you know is working.
Probable cause
Solution
8507328.book  Page 85  Thursday, February 15, 2001  11:28 AM