Fujitsu V8.0B10 User Manual

Send the Xprint accurate version (with installed EKS) 

 

If the problem is about printing, the print file that is at the origin of the problem can help to detect the location of 

problem.

 

Each time something wrong happens, an entry is recorded in the Event Viewer.

 

If the problem can be reproduced please recall the command with the option " 

". 

*.dbg files will be created in different subdirectories under (default:) C:\WINDOWS\Program files\Xprint. 
These files will also be very useful and have also to transmitted to your customer service.

 

Please attach these files to your email or use the new Diagnose File Collection (DFC) within the Domain Monitoring 

GUI and attach the archive file to your email.

In C:\Program Files\Xprint\cmd, there is a .bat file xpdbls.bat. Execute this script, and redirect the output in a file.

 

Of course, it still remains possible that the customer service will ask you for further information.

List of extended options keywords: 

Some keywords can be used to change the Xprint behaviour: 

XP_FORCE_SILENT_PRINTING=1 

is a job extended option keyword that can be used to force the silent 

printing to be activated in the context of printing a selection of pages. 

Pay attention to the fact that it is only valid if the selection is done in only one 

range. 

 

Ex: ps 12,11-13,10-25 (only one range: 10-25) 

 

ps 10-15,30-35 (2 ranges) 

XP_FORCE_PRINTING=1 

is a job extended option keyword that can be used in multi-document 

jobs to ignore missing documents. Without this option, a job is put in state 

SUSPEND if a data file is not available at printing time. With this option, missing 

files are ignored (the available files are printed) and if a trailer page has been 

requested, an error message is printed on it. 

XP_CUSTOMER_HEADER=n 

is a form extended option keyword that force the call to a customer header page 

build by the executable "n". By default, if no full path name is given, the binary / 

script "n" will be taken from the product resources directory, otherwise, the full 

path name is taken into account. 

XP_CUSTOMER_TRAILER=n 

is a form extended option keyword that force the call to a customer trailer page 

build by the executable "n". By default, if no full path name is given, the binary / 

script "n" will be taken from the product resources directory, otherwise, the full 

path name is taken into account. 

 

  

  

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