Fujitsu RX200 S2 User Manual

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Chapter 9 Operation and Maintenance

9.2 Troubleshooting

This section explains the resolutions when the server is not running properly or when

error messages are displayed.

For each situation, refer to the following. If the problem is not resolved after performing the following

troubleshooting, contact an office listed in the "Contact Information" of the "Start Guide".

When contacting an office listed in the "Contact Information" of the "Start Guide", refer to "9.9.2

pg.286) and collect the required information.

• Hardware problems.

• Error messages.

• Software problems.

9.2.1 Hardware Troubleshooting

This section explains hardware related troubleshooting. If the server does not operate properly or if a

failure is suspected, check the following.

For optional devices, refer to the manual included with the optional device.

■ Server

●

The server does not power on, or the power LED on the front of the server
does not light up.

Check to see whether the power cable is properly connected to the outlet.

For instructions on connecting the power cable, refer to "Start Guide".

●

The access LED does not light up.

The server may be damaged. Contact an office listed in the "Contact Information" of the "Start Guide".

Before contacting an office listed in the "Contact Information" of the "Start Guide", refer to "9.9.2

●

An error message is displayed.

●

When an expansion card is added, other expansion cards or onboard
devices are not recognized.

Reinstall the drivers for the expansion cards or onboard devices that are not recognized.