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Nortel Networks 555-4001-135 User Manual

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Maintenance   185
Nortel Integrated Conference Bridge Service Implementation Guide
Action – steps to follow to isolate the problem and/or fix it.
 
This procedure is now complete
Impact – possible effects of the event.
The entire file of error descriptions is available as a readable text. It can 
be retrieved from the ICB to a PC for off-line reference. Follow the steps 
in Procedure 38 to retrieve the error description file to a PC.
Procedure 38  
 
Retrieve the entire error message file to a PC
1
The entire file of error descriptions is a readable text file. From your PC’s 
desktop access FTP.
2
To download the entire file, enter the following path:
 
 
This procedure is now complete
a:gnr\errors.txt
The output of messages can be suppressed according to pre-defined 
criteria. This functionality enables a technician to focus on a specific 
group of messages to improve productivity. Messages that keep 
reappearing due to known circumstances which are not necessary to 
see can be suppressed.
The filtering criteria are as follows:
•
Severity of messages – only messages with the selected severity 
levels appear. Any combination is possible.
•
Firmware component – only messages with the selected firmware 
component appear. Any combination is possible.
•
Detailing level:
— Low – the message appears without the <error text> part. The 
full description can be retrieved using the message analysis tool 
based on the error code.
— High – the full message appears.
All filtering criteria can be defined separately for appearance on the CLI 
and for storage in error log files (that is, a selected group of messages 
can be defined to appear in the CLI, but not in the error log, or visa 
versa).
filtering.