Nortel Networks 555-4001-135 User Manual

Page of 244
214   Upgrades
553-3001-358/555-4001-135   Standard   02.00   July 2006  
Keycodes are not required for the following:
backup and restore operations
application patching/bug fix
Nortel Networks provides the customer with a keycode to enable 
installation of any required upgrade. Enter the keycode using the 
Command Line Interface from the local maintenance port on the ICB 
card. The keycode is 24 characters long; enter it in three sets of eight 
digits each called keycode1, keycode2, and keycode3.
Planning for an upgrade
When preparing for an upgrade, consider the following items:
Always back up the site data, before beginning an upgrade.
Upgrades from any release require new hardware.
When adding the Microsoft Outlook GUI functionality, the ICB 
Administrator must coordinate with the Microsoft Outlook 
Administrator. Also, the user community needs to be informed. 
Managing the user community during an upgrade
An important part of planning an upgrade is managing the user 
community. Table 57 lists items that will impact the user community 
during an upgrade to ICB Release 4.
Table 57  
 
User community upgrade considerations  
Item
Description
BUI access
Users need to know how to reset their browser to access the ICB and 
when to do that. This is required because the address they previously 
used in the browser to access ICB had an extension of ICB.htm. Users 
need to remove the extension.