Nortel Networks 555-4001-135 User Manual

Service Orders
Add an additional ACD group for the second card.

 

Add additional ACD subgroup information for the second card.

 

Add additional login IDs for the second card agent logins. These login 
IDs must be in sequential order.

 

Add table DNROUTE to provide DNs for the following:

•

second ICB card (for single-card conference and chairperson)

•

transfer DN (to transfer conference calls from ICB card 1 to ICB card 
2)

•

link DN (provides speech path between the two cards)

•

62-port Main conference DN

•

chairperson DN for ICB card 1

Note:  From all of these DNs, part are for the primary card and the 
rest are for the secondary card. However, when configuring these 
DNs in the ICB BUI, all dual-card DNs are configured on the 
primary card.

ACDNAME CUSTGRP ACDRNGTH THROUTE NSROUTE PRIOPRO DBG 

MAXCQSIZ MAXWAIT ACDMIS MSQS DISTRING OBSWTONE FRCNGTSV 

OPTIONS

----------------------------------------------------------------------------

MICB2 BNRRCH 12 OFRT 601 OFRT 601 0 Y 2 0 N N NONE N N (ACDDISP 4) 

(NONIMCUT ) $

 ACDGROUP SUBGROUP RECORDER

--------------------------------------------------------

MICB2 1 NONE

LOGINID

CUSTGRP

PSWD

OPTIONS

1234

BNRRCH

N

N

$