Lucent Technologies 7101A User Manual

Page of 92
DEFINITY® Enterprise Communications Server Release 7
Console Operations  
555-230-700  
Issue 4
June 1999
Using the Features 
57
Using Features for Internal Use 
4
3. Press the 
NEXT
 button to advance to the next name.
4. Select one of the following options:
Press the 
MAKE CALL
 button to call the displayed number.
If entered name is not in directory,
 appears.
5. Press another display mode button to exit Integrated Directory mode.
Assigning Main Console Operators
Your system manager designates a console operator from a multi-branch system to 
answer calls from more than one branch location. Console operators, located at 
each branch, can answer calls for their branch, but not another branch.
Example
Since Widgets, Inc. combined operations with Widgets International, system 
manager Kelly Ratliffe programs the console at Widgets International with the 
capability to answer calls at Widgets, Inc. too. Pat can still answer calls from 
Widgets, Inc., but cannot answer calls that go to Widgets International. On the 
other hand, Lee Miller, Widgets International operator, can answer calls for both 
sites.
Feature Name
Inter-PBX Attendant Calls
Procedures
Follow normal calling procedures.
Leaving Messages
Internal users can leave short, preprogrammed “call me” messages for other 
internal users. When the system stores a message, the Message Waiting lamp on 
the called party’s phone lights.
Example
At Widgets, Inc. Pat receives numerous calls for president Randy Foxworthy that 
require personal attention. When Randy is unavailable to take these calls, Pat uses 
leave word calling to notify Randy that he has a call that she must discuss with 
him.
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