Lucent Technologies 108596560 User Manual

Issue 6

December 1999

Hospitality Operations 

43

Front Desk Operations 

The Do Not Disturb feature permits hotel guests to request that calls directed to 
the room be blocked for a predetermined period of time. This can be done from 
the attendant console, a backup telephone, or by guests themselves. If the switch 
has a Speech Synthesizer circuit pack, guests can apply their own Do Not Disturb 
requests.

This feature may be applied to individual rooms or to groups of rooms having the 
same class of restriction (COR). You also can have a 

DND ME

 button on any 

multiappearance telephone that prevents calls from terminating at that telephone.

When the room with Do Not Disturb receives an automatic wake-up call, the Do 
Not Disturb feature is turned off. If the room with Do Not Disturb receives a 
priority call, the call will ring at the guest’s room. Most calls coming to this station 
(from another room, or outside calls, or from the attendant), receive intercept 
treatment (the call is routed to the attendant, a recorded announcement, voice 
messaging, or intercept tone).

The switch creates an audit trail report of all telephones that are in the Do Not 
Disturb mode. Refer to 

‘‘Reports’’ on page 69

.

The user operation for applying Do Not Disturb requests using the PMS is given 
in the PMS documentation.

If your switch has a PMS that supports Do Not Disturb, use this feature from the 
PMS, not the attendant console. The only exception to this is when the link to the 
PMS is not operational.