Lucent Technologies 108596560 User Manual

GuestWorks and DEFINITY ECS Release 8
Hospitality Operations

555-230-723

Issue 6

December 1999

Hospitality Operations

Front Desk Operations

Activate Do Not Disturb for a Group of Rooms

A typical application of this procedure is applying Do Not Disturb to a group of
conference rooms where meetings are in session during the day, and the attendees
do not want to be disturbed with telephone calls.

CAUTION:

If you use this feature, be sure that you understand which rooms are
in a particular COR. Since this feature is controlled by the COR, all
telephones in the same COR will have Do Not Disturb applied. This
could lead to guest service problems if not applied correctly. Another
way to restrict groups of telephones is by using the Controlled
Restrictions feature (refer to

page 38

To add or change a Do Not Disturb request, perform the following:

1. Press the

DND GROUP

button.

■

The DND Group lamp goes on.

■

The following displays:

2. Using the dial keypad, enter the group’s 2-digit Class of Restriction (COR)

and press the

button.

■

The following displays:

If a Do Not Disturb request already exists for the group, the time
field will be filled in.

3. Enter the time when the Do Not Disturb period is to end (the cancellation

time) in the 4-digit hh:mm format (hour:minute).

■

If you entered a time between 13:00 and 00:59, the following
displays:

Go to

Step 5.

■

If you entered a time between 01:00 and 12:59, the following
displays:

4. Press the

button for a.m., or press the

button for p.m.

■

The display now shows an

designator.

DO NOT DIST - Group:

DO NOT DIST - Group: <COR> Time:

DO NOT DIST - Group: <COR> Time: <hh:mm>

DO NOT DIST - Group: <COR> Time: <hh:mm> -M