Lucent Technologies 2500 User Manual

Page of 92
DEFINITY® Enterprise Communications Server Release 7
Console Operations  
555-230-700  
Issue 4
June 1999
Understanding the Console Layout 
21
Physical Layout of Your Console 
2
If a station has the SAC feature active and is busy, the DXS/BLF lamps 
remain steady until the station is no longer busy. At that time, the lamp 
goes to a flashing mode. The PC Console alerts by changing colors on the 
icon for the associated extension.
Tones Heard Through Handset or Headset
When you operate the console, you hear tones through the handset or headset that 
can indicate progress or status of a call, or identify types of incoming calls. 
 describes the tones available on your console.
Table 5.
Ringing and Tones Descriptions 
Tone Name
Pitch
Frequency
Meaning
Ringback
Low
15 times a 
minute
A transferred call comes back to the 
console.
Special 
Ringback 
Low
Single
Calls are waiting to be answered.
Busy Low
60 
times 
minute
The called extension is busy.
Fast Busy
Low
120 times a 
minute
A caller dialed an incorrect number 
or called a phone that cannot be 
called.
Confirmation n/a
Three 
short 
bursts
The operation requested (activated or 
deactivated) is accepted.
Coverage n/a
One 
short 
burst
A call to one extension rings at a 
different extension.
Dial Low
Continuous 
steady tone
 A phone is ready to use.
Intercept On-Off, 
high and 
low
Siren-type
“Dee-Do”
A caller dialed a number incorrectly 
or called a phone that cannot be 
called.
Reorder 
Low
120 times a 
minute
All trunks within a particular trunk 
group are busy or that a requested 
feature is not available. 
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