Lucent Technologies 2500 User Manual

Using the Features 

29

Speeding Up the Console 

Issue 4

June 1999

You might find yourself working at an organization that requires you to know 
more than the standard operating procedures outlined in the previous chapter. For 
example, you may be the guardian of your company’s long distance calls.

This chapter covers features available at your console. You may not have every 
feature described in this chapter. To obtain a list of your company’s features and 
their associated access codes, check with your system manager.

Information for each feature discussed in this chapter includes a brief feature 
description, an example that illustrates the feature, the feature’s official name, and 
step-by-step procedures for using the feature. 

The examples in this chapter are based on a fictitious company, Widgets, Inc., that 
produces self-cleaning bathtubs. The console operator for Widgets, Inc., Pat, 
manages calls for this 500-employee company.

Your system manager can program features described in this section to save time 
in a fast-paced environment. Features in this section reduce the number of buttons 
you must press to complete an operation.

You can initiate a calling procedure by pressing any button on your dial keypad 
without pressing the 

START

 button.