Lucent Technologies 2500 User Manual

Issue 4

June 1999

Using the Features 

46

Assisting Callers with Special Tools 

■

Press the 

SPLIT

 button.

■

Press the 

RELEASE

 button.

Sometimes system users divert their incoming calls to another phone. For 
example, a user might forward calls to another extension for a lunch break. With 
this feature, you can bypass a diversion feature to access a desired party. 
Diversion features include Send All Calls, Call Coverage, Call Forward, and Busy 
Don’t Answer.

The vice president of design and development, Renee Gebner, is working on a 
tight deadline. She needs uninterrupted time to complete her project, so she 
forwards all incoming calls to her voice mail. Pat receives an urgent call for Renee 
and overrides the call forwarding that Renee implemented to reach her at her 
extension.

Attendant Override of Diversion Features

To override diversion features:

1. Press the 

OVERRIDE

 button.

2. Dial the desired number.

3. Proceed with your current operation.

Your system manager dedicates one or more digital telephones to serve as 
emergency numbers. When system users dial an emergency number (for example, 
911), these telephones get notified that an emergency call was made.