Lucent Technologies 2500 User Manual

Page of 92
DEFINITY® Enterprise Communications Server Release 7
Console Operations  
555-230-700  
Issue 4
June 1999
Using the Features 
58
Using Features for Internal Use 
4
Feature Name
Leave Word Calling
Procedures
To store a message when a phone is busy or a call goes unanswered:
1. Press the 
START
 button.
2. Dial the desired extension. 
Called party’s phone is busy or goes unanswered.
3. Press the 
LWC
 
button. This leave a preprogrammed “call me” message.
4. Hang up.
To cancel a message you left for a system user:
1. Press the 
START
 button.
2. Press the 
LWC CANCEL
 
button
.
3. Dial extension number where message was left.
4. Select one of the following options:
If you hear a confirmation tone (3 short bursts of tone), press the 
RELEASE
 
button
.
or
If you hear a reorder tone (fast busy tone), press the 
CANCEL
 button 
to try again.
Retrieving Messages
You can retrieve messages for other system users. Other system users may or may 
not be able to retrieve their own messages. 
Example
Rich Winston, manager of Widgets, Inc. self-cleaning bathtub manufacturing, 
needs to retrieve leave word calling messages left for him on his assembly line 
phone. He calls Pat and Pat sees the following information on her display:
Pat tells Rich that Ann Carter called him two times; the last time she called was at 
10:45 on February 7; and Ann wants Rich to call her back at extension 3124.
CARTER ANN 2/7 10:45a 2 CALL 3124