Polycom 1725-36028-001 User Manual

Software Maintenance 

The following display messages indicate a failure or recovery 
situation during the download process.  

Server Busy 

Handset is attempting to download from a Download Master that is busy downloading other 
phones and refusing additional downloads. The handset will automatically retry the download 
every few seconds. 

TFTP 
ERROR(x):yy 

A failure has occurred during the TFTP download of one of the files. (x) = The file number 
which was being downloaded; yy is an error code describing the particular failure. Possible 
error codes are: 

01 = TFTP server did not find the requested file. 

02 = Access violation (reported from TFTP server). 

07 = TFTP server reported "No such user" error. Check the TFTP server configuration. 

81 = File put into memory did not CRC. The handset will attempt to download the file again. 

FF = Timeout error. TFTP server did not respond within a specified period of time. 

Erase Failed 

Download process failed to erase the memory in the handset. This operation will retry. 

Waiting 

Handset has attempted some operation several times and failed, and is now waiting for a 
period of time before attempting that operation again. 

(Internal 
Errors) 

OE = Error while writing the Flash (return handset to factory) 

OF = No functional code (return handset to factory) 

Proper software maintenance activities include backing up the system 
to safeguard the configuration of the SpectraLink 8000 Telephony 
Gateway. FTP is used to copy the Gateway configuration (filename 

) from the SpectraLink 8000 Telephony Gateway for backup 

purposes. The files can then be restored to the system as needed, also 
using FTP.  

The following is an example of software transfer using FTP.  
FTP commands may vary depending on your FTP program. 

To copy the configuration from/to the SpectraLink 8000 Telephony 
Gateway: 
1.  Connect to the SpectraLink 8000 Telephony Gateway. 
2.  Log in using the administrator login and password. A login 

confirm message will display, followed by the 

 prompt. 

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