Polycom 14117800 User Manual

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  Troubleshooting    201
KIRK Wireless Server 600v3 Installation and Configuration Guide
15.1.3  KIRK Repeater
Problem 
Action required
LED not on
Check if repeater programming is correct.
LED keeps flashing
Check if repeater programming is correct.
15.1.4  KIRK Handset
Problem 
Action required
The telephone freezes
Remove and replace the battery pack. Turn on the telephone
.
The telephone does 
not ring
Check whether the ringer is SILENT or RINGER VOL. is OFF.
Not possible to turn 
on the telephone
Check if battery is connected. If yes, charge battery or change it.
The telephone turn off 
when recieving a call 
and going off-hook
Charge the battery. If still a problem change the battery as it might be 
defective.
The telephone cannot 
subscribe even if 
system ID has been 
found
Check if Access Code is necessary.
15.2  Should You Need to Report a Problem
Here is the minimal set of information required when reporting a problem:
1
Configuration data
2
Floor plans showing location of wireless servers and repeaters
3
Description of the issue: What happens? What was expected? Can it be reproduced? 
How? How often?