Avaya Enterprise Communications Server User Manual

Page of 102
GuestWorks and DEFINITY ECS Release 9
Hospitality Operations  
555-231-742  
Issue 1
November 2000
Hospitality Operations 
14
Guest Operations 
Change or Cancel a Do Not Disturb Request
(Feature Dial Access Code)
1. Pick up the handset of your telephone and enter the Voice Do Not Disturb 
feature access code _____.
Listen to the instructions. You will hear “You have reached the Do 
Not Disturb service. The current time for deactivation is _____. 
Press 2 to change; press 3 to deactivate the service now.”
2. If you want to change the time your Do Not Disturb period ends, press the 
2
 
button.
You will now go through the original procedure for entering the 
time. Your new time will replace the old time.
3. If you want to cancel Do Not Disturb completely, press the 
3
 button.
You will hear a message saying “Thank you. Your request has been 
canceled.” You can hang up.
Activate Do Not Disturb (Feature Button)
Press the Do Not Disturb button.
The lamp next to the Do Not Disturb button lights. Do Not Disturb 
is now activated.
Deactivate Do Not Disturb (Feature Button)
When the Do Not Disturb lamp is on, press the Do Not Disturb button.
The lamp next to the Do Not Disturb button goes off. Do Not 
Disturb is now deactivated.
Emergency Access to the Attendant
In an emergency situation, you can send the attendant an urgent call for help. This 
call does not automatically place a call to an emergency service agency; a separate 
call is required. The attendant will receive both audible and visible signals that 
indicate the emergency call. There are two ways to place an emergency call:
Pick up the handset of your telephone and enter the Emergency Access to 
Attendant feature access code _____. The switch then sends the emergency 
call to the attendant.
If you cannot enter the code, take the handset off the telephone. After being 
off-hook for the administered time interval, the switch automatically sends 
an emergency signal to the attendant.
This feature has administerable parameters that are documented in the DEFINITY 
Enterprise Communications Server Administrator’s Guide
.