Avaya Enterprise Communications Server User Manual

Page of 102
GuestWorks and DEFINITY ECS Release 9
Hospitality Operations  
555-231-742  
Issue 1
November 2000
Hospitality Operations 
25
Front Desk Operations 
Checking in a Guest Room and Assigning a DID Number 
Automatically
An automatic assignment of a DID number to a guest room allows a guest to have 
a phone number not associated with his/her room number. 
To check in a guest and provide a DID number to a guest in room 6022, do the 
following:
1. Press the 
check-in
 button on the console.
2. Enter the guest’s room number and press the 
#
 button.
The following displays:
3. Press 9 (yes) or 6 (no).
If yes, the DID number is assigned. The following displays:
If no, the following displays:
Checking in a Guest Room and Custom Selecting a VIP DID Number
Custom selection of a VIP DID number and having that number assigned to a 
guest room allows a guest to have a phone number not associated with his/her 
room number. To check in a guest and custom select a VIP DID number for the 
guest in a particular room, do the following:
1. Press the 
VIP Check-in
 button on the console.
2. Enter the guest’s room number, and press the 
#
 button.
The following displays:
3. Enter the desired VIP DID, and press the 
#
 button.
The following displays:
If an incorrect VIP DID is specified, or if no VIP DID is specified, and the 
#
 button is pressed, the following displays:
If you do not choose to assign a DID number now, but want to assign one 
later, see “Changing DID Assignments.”
CHECK IN - Ext: 
DID?
 
CHECK IN COMPLETE: DID= 7452
 
CHECK IN COMPLETE
VIP CHECK IN - Ext: 
SPECIFY VIP DID:
 
CHECK IN COMPLETE: DID= 6499
 
CHECK IN COMPLETE, INVALID DID