Avaya Enterprise Communications Server User Manual

Issue 1

November 2000

Hospitality Operations 

28

Front Desk Operations 

Suite Check-In allows you to have the switch automatically check-in more than 
one phone, associated with the same room, with one check-in command (whether 
from your PMS or an on-switch check-in from an attendant).

When a room phone is checked in, the switch looks for a hunt-to extension 
associated with that phone. If it finds one, the switch also checks in the phone 
found in the hunt-to field. The switch also does the following:

■

Removes controlled outward restriction

■

Adds the guest’s name to the phone record for that extension

■

Stores the call coverage path

■

Removes any Leave Word Calling (LWC) messages

■

Marks the room as “occupied.”

If the hunt-to (second or subsequent) phone has an extension in the hunt-to field, 
that phone is also checked in. This continues until all phones in the hunt-to chain 
are checked in. You can have up to 30 phones, including the primary extension, 
checked-in at one time as part of a suite.

Your system manager programs Suite Check-In to occur automatically when you 
do the regular check-in procedures described in 

. When a 

check-out is done on a suite of telephones, all telephones in the suite are checked 
out as described in 

Station Hunt Before Coverage provides that when a call is made to a busy phone, 
the switch checks to see if there is a hunt-to phone assigned to the busy phone. If 
there is, the switch tries to connect to the hunt-to phone before going to coverage. 
If the hunt-to phone is also busy, the switch continues hunting down the hunt-to 
chain. If all phones in the hunt-to chain are busy, then the call goes to the 
principal’s coverage.

Your system manager programs this feature to occur automatically.