Avaya Enterprise Communications Server User Manual

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GuestWorks and DEFINITY ECS Release 9
Hospitality Operations  
555-231-742  
Issue 1
November 2000
Hospitality Operations 
77
Housekeeping Staff Operations 
3. As you complete various phases in cleaning the room, update the status by 
repeating steps 1 and 2.
If you were told to use a designated telephone (any telephone other than a guest 
room telephone) to report your status, do the following:
1. Using the designated telephone, pick up the handset, and enter the status 
feature access code that corresponds with the room’s current status. For 
example, if you have finished cleaning a room, press 
23
.
2. After you hear a dial tone, enter the room number.
3. If you hear another dial tone, enter your identification code (a 1- to 6-digit 
number). Once the code has been accepted, you will hear a confirmation 
tone (a 3-burst tone). Hang up the handset, and continue with your work.
NOTE:
You should wait until you hear a confirmation tone to ensure 
that the update was accepted by the system. It may take up to 4 
seconds to hear the confirmation tone.
4. Repeat steps 1 through 3 as necessary to report new room status 
information.
Housekeeping Status Codes and Meanings
The following table contains your specific status feature access codes and their 
meanings. If any of the codes are not identified, contact your supervisor. Note that 
you have only four status codes when using a designated telephone.
Feature Access Code
Meaning
Guest
Room
Designated
Telephone
 
 
 
 
 
 
 
 
 
 
 
 
 
N/A
 
 
N/A