Avaya 16-300272 User Manual

External Services are network-based applications that can be launched 

from IP telephones. Broadcast Server allows users to link their alerts to 

such services in order to provide content and functionality beyond the 

scope of the Broadcast Server system. Such applications may include 

third-party products, solutions from other vendors, or applications 

developed internally by your IT staff.
The Broadcast Server system administrator must first define the service 

using the External Service Management functionality of Broadcast Server 

before a user can link to an external service. Available services are 

presented in a drop-down list during alert creation allowing users to select 

from the services defined by the administrator. See Linking alerts to 

external applications for more information.

The External Services management page presents the list of service 

records that fulfill your current filter criteria. Individual entries are 

displayed on this page with helpful icons displayed to the left of each 

entry where required.